General Information
How to Order
- Select a category from the left side of the page to view product selections.
- Click on product picture to view larger image, description, and price.
- To add item to cart, click Add To Shopping Cart at bottom of screen.
- Specify desired quantity and size. Then click Add This Item at bottom of screen.
- Confirm contents of your shopping cart and click Continue Shopping to browse more products or Checkout to enter shipping and billing information, then submit your order.
- After your order has been submitted, a list of items ordered along with an order number will be displayed confirming your order has been received. Please print out this confirmation as it will be the only one you receive.
Shipping Information
All orders will be processed within 24 hours (Monday - Friday). FedEx cannot ship to a PO Box; you must use a street address.
Returns
Non-damaged merchandise can be returned for an exchange or refund within 15 days of purchase. The cost of shipping is the responsibility of the buyer unless an error was made by us in shipping the wrong item or the incorrect size.
In order to facilitate your exchange/refund, please include the packing slip with a note indicating your request and return it to:
CL Fulfillment Attn: Joico Returns
7889 Clairemont Mesa Blvd
San Diego, CA 92111
If you need further assistance, please email contact Custom Logos at fulfillment@customlogos.com